# Do you offer refunds?

HuntedGift does not offer refunds for subscription plans (Pro or Elite). All
subscriptions are non-refundable except where required by law, as stated in our
Terms of Service. You can cancel anytime and retain access until the end of your
billing period.

When you cancel, your subscription remains active until the billing period ends.
You won't be charged again, and your account automatically downgrades to the
Free plan afterward.


WHY SUBSCRIPTIONS ARE NON-REFUNDABLE

Your subscription grants immediate, full access to Pro or Elite
features—including increased daily AI search limits, advanced filters, and
eBay/Etsy integration (Elite). Once you've accessed these features, the service
has been delivered.

Annual plans offer significant savings (e.g., $49.99/year vs. $59.88 paid
monthly for Pro) as a prepayment discount. Partial refunds for unused time are
not available.


WHAT YOU CAN DO INSTEAD

Cancel Anytime You can cancel your subscription immediately through the Stripe
billing portal. You'll keep your current plan benefits until the end of your
billing cycle, then automatically downgrade to the Free tier (3 searches per
day).

Downgrade to Save If Elite is more than you need, downgrade to Pro ($4.99/month
or $49.99/year) instead of canceling. The change takes effect at your next
billing date, and you continue using Elite features until then.

Test HuntedGift with the Free plan (no credit card required) before upgrading to
ensure the AI recommendations meet your needs.


SPECIAL CIRCUMSTANCES

If you believe you qualify for a refund under your local consumer protection
laws, or experienced billing errors (duplicate charges, unauthorized renewal
after cancellation), contact our support team at billing@huntedgift.com with:

 * Your account email address

 * Stripe invoice ID (find it in the billing portal)

 * Explanation of the issue

We'll review your request on a case-by-case basis and respond within 2-3
business days.

Refunds are not guaranteed and are evaluated individually. Routine cancellations
do not qualify for refunds.


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