# Why isn't my gift loading?

Gifts usually load within a few seconds on HuntedGift. If you're seeing blank
spaces, spinning loaders, or a "No gifts found" message, it's typically a
temporary network issue or filtering problem.


QUICK FIXES

Try these steps in order:

 1. Refresh the page — Most loading issues clear after a simple refresh. Click
    the refresh button in your browser or pull down on mobile.

 2. Clear your filters — If you've applied price ranges, categories, or other
    filters, you might have filtered out all results. Look for a "Clear Filters"
    button and reset your search.

 3. Check your internet connection — HuntedGift needs a stable connection to
    load gift data. Switch between WiFi and mobile data, or try a different
    network.

 4. Try a different browser — If you're on a desktop, test in an incognito
    window or a different browser (Chrome, Firefox, Safari) to rule out cache or
    extension issues.


STILL NOT LOADING?

If gifts won't appear after trying the steps above:

 * Wait 5-10 minutes — Temporary server issues usually resolve quickly.
   HuntedGift caches gift data for performance, so a brief delay can help.

 * Sign out and back in — If you're logged in, try signing out at
   app.huntedgift.com and signing back in.

 * Check for maintenance — Occasionally, HuntedGift performs updates. If the
   entire app is slow or unresponsive, check back in 15-30 minutes.

If you see an error message with a "Report this issue" button, click it to send
diagnostic details to the support team automatically.


COMMON SCENARIOS

Blank gift cards with a 🎁 icon — This means the gift image failed to load. The
gift data is there, but the image link is broken. Refresh the page to retry
loading images.

"Finding prices..." stuck on screen — This happens when HuntedGift's AI is
searching external stores (eBay, Etsy for Elite users). If it takes longer than
30 seconds, refresh and try your search again.

"No gift ideas found" after a search — You haven't exceeded your search limit;
HuntedGift just couldn't find matches for your description. Try broadening your
recipient details (remove very niche interests or adjust the budget).

Viewing and browsing gifts doesn't count against your daily search limit. Only
generating new AI recommendations uses your searches.


WHEN TO CONTACT SUPPORT

Reach out to support if:

 * Gifts won't load for more than 1 hour

 * You see repeated error messages

 * Only specific gift lists or pages fail to load

 * The issue happens across multiple devices and networks

Visit the contact page to submit details about what you're seeing.